Privacy Policy

Effective Date: July 15, 2025

ANDERCARLS S.A.S. (“we”, “our”, or “the Company”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or services.

By using our site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following data:

Personal Information: Name, email address, phone number (when voluntarily submitted via forms or account creation).
Technical Data: IP address, browser type, device information, location data.
Cookies & Tracking: We use cookies and similar technologies to improve site functionality and user experience.

2. How We Use Your Information

Your information may be used to:
Provide and maintain our services.
Respond to inquiries and support requests.
Send newsletters or updates (if you opt-in).
Analyze traffic and improve our website.
Comply with legal obligations.

3. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share information with:

Service providers that support our infrastructure (e.g., cloud services, analytics).
Legal authorities if required by law or to protect our rights.

4. Cookies

Cookies are small files placed on your device to recognize repeat visits and preferences. You can disable cookies in your browser, but some features of the site may not function properly.

5. Data Security

We implement industry-standard security measures (SSL encryption, access controls, etc.) to protect your personal data from unauthorized access, disclosure, or destruction.

6. Data Retention

We retain your data only for as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Withdraw consent at any time.
File a complaint with a data protection authority.

To exercise your rights, contact us at: legalcontact@andercarls.com

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us to remove it.

9. Updates to This Policy

We may update this policy periodically. The latest version will always be available on this page. Continued use of the site after changes means you accept the revised terms.

For questions or concerns about your privacy, contact:

Email: legalcontact@andercarls.com

Postal address: Calle Rumipama Grande N°. 017 y Galo Plaza Lasso. C.P. 100114 - Ibarra - Ecuador